Receptionist Open Call
Open Call for Experienced Front Desk Receptionist for Brooklyn, NY Spa!
Date & Time:
Monday, September 5th, 2016
11:30am - 8:00pm
Location:
275 Park Avenue
Brooklyn, NY 11205
Please bring a copy of your resume for consideration. They are looking for dedicated, flexible candidates that take pride in their work and presentation.
Duties:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Welcoming clients and answering phone lines in a friendly and professional manner while always providing superior customer service.
• Scheduling client appointments, and collecting and posting payments.
• Confirming appointments with clients, as well as notifying them if there are any changes in the schedule.
• Check in/out clients
• Answer telephone/retrieving messages.
• Maintain the waiting area, providing a warm and welcoming atmosphere for new and returning clients.
• Organize schedules for Massage Therapist
• Handle cash and batch reports
• Balance payments at the end of every shift
• Comply with HIPAA regulations
• Become acquainted with various treatments offered by Massage Therapist and Aestheticians
• Sell Body by Brooklyn products
• Assist with bi-weekly inventory count
Education & Experience:
• 2 years of college education is preferred, but a high school diploma with patient relations experience will be taken into consideration.
• 3+ years spa experience not required but is a plus.
Skills and Abilities:
• Must be able to multi-task!
• Detail-oriented
• Solid computer skills, including knowledge of Microsoft Excel and Word.
• Ability to keep up and work within a fast-paced environment.
• Bilingual skills a plus.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Knowledge of medical terminology helpful.
• Professional appearance and demeanor.
COMPETENCIES:
• Client Focus - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
• Welcoming clients and answering phone lines in a friendly and professional manner while always providing superior customer service.
• Scheduling client appointments, and collecting and posting payments.
• Confirming appointments with clients, as well as notifying them if there are any changes in the schedule.
• Check in/out clients
• Answer telephone/retrieving messages.
• Maintain the waiting area, providing a warm and welcoming atmosphere for new and returning clients.
• Organize schedules for Massage Therapist
• Handle cash and batch reports
• Balance payments at the end of every shift
• Comply with HIPAA regulations
• Become acquainted with various treatments offered by Massage Therapist and Aestheticians
• Sell Body by Brooklyn products
• Assist with bi-weekly inventory count
Education & Experience:
• 2 years of college education is preferred, but a high school diploma with patient relations experience will be taken into consideration.
• 3+ years spa experience not required but is a plus.
Skills and Abilities:
• Must be able to multi-task!
• Detail-oriented
• Solid computer skills, including knowledge of Microsoft Excel and Word.
• Ability to keep up and work within a fast-paced environment.
• Bilingual skills a plus.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Knowledge of medical terminology helpful.
• Professional appearance and demeanor.
COMPETENCIES:
• Client Focus - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
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